Delivery Policy

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Delivery Policy

Shipping Information

What Shipping Methods Are Available?


We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.


We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.


We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How Long Will it Take To Get My Package?


Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

If you have any other questions, please contact us and we will do our best to help you out.

How Do I Track My Order?


You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

Do I Need A Account To Place Order?

Nope! You are welcome to place an order without having to create a bestsoftusa user account. No sign-up or login is required to order.

If you do sign up to be a bestsoftusa user (hey, it’s FREE!), you can create a profile, keep track of your order history and participate in community forums!
+1 (786) 791-2561